Topic: dispute resolution

The 'Trust Vacuum': Why Freelancers Distrust Platforms like Upwork and Fiverr

Let’s be honest. You did everything right. You poured hours into polishing your profile, wrote a proposal that was pure gold, and landed what looked like a fantastic project on Upwork or Fiverr. You were on top of the world. But then it happens. The client asks for "just one more little revision"—a revision that completely blows up the original scope. Or maybe the payment gets tangled up in a vague dispute process that feels like a black box. Worse, maybe the client just vanishes. Poof. All those late nights and brilliant ideas, met with deafening silence. You feel powerless, frustrated, and a little bit cheated. And you start asking yourself that nagging question: *is this platform really on my side?*