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Trust & coverage

Know how your payments are handled

From the invoice to the recipient, see who handles each step and what your team can follow in Gruv.

Talk through your payment flow Check availability

  1. Your team

    Adds the invoice or payout request and reviews the people, amount and account details.

  2. Gruv

    Connects the work, approval steps and payment status so your team can follow up.

  3. Payment partners

    Licensed partners hold funds and handle transfers, currency conversion and account issuance.

Payment references and status updates return to Gruv for tracking and reconciliation.

Coverage starts with your payment

Where the money starts, where it needs to arrive and who is being paid determine the available route.

We check the payment method, funding and account requirements together, so you know what is available before planning a rollout.

Ask about your countries and currencies

The complete payment path

Payer

Country
Funding currency

Recipient

Country
Receiving currency

People
Business or individual
Method
How funds enter and arrive
Setup
Accounts and required checks

Availability is confirmed for this combination. A country listing alone does not confirm an enabled payment route.

Clear access. Useful answers.

Decide who can act

Set the roles for preparing, reviewing and processing payments. Confirm permissions and approval steps for the workflow you enable.

Keep sensitive data in the right place

Use approved entry points for payment and verification details. Ordinary notes and support messages should never contain raw card details or health information.

Read the sensitive-data guide

Payout review · PAY-1042

Needs attention

Recipient account details need review

Check the beneficiary record before deciding what happens next.

Follow the payment

Keep the payment reference, current status and available reason together. Confirm the issue before processing or retrying.

Go deeper on the details

For your security, finance and procurement teams.

Sensitive data

Card details, health information and the right place to enter them.

Service providers

Data categories, hosting and the provider schedule for your setup.

Payment methods

Funding, payment routes and activation details.

Privacy

How information is collected, used, shared and retained.

Frequently Asked Questions

Who holds and moves the money?+
Licensed payment partners handle fund holding, transfers, currency conversion and account issuance. Gruv connects the invoice or payout request, review steps and payment records. The partner and account arrangement are confirmed for your setup.
How do I check country and currency availability?+
Tell us where the payer and recipient are based, the currencies involved and whether each is a business or an individual. We will review funding, payment method and account requirements together. You do not need a prepared payment file to start.
Can our security team review Gruv before launch?+
Yes. Share your questionnaire or start with a conversation about data, access and payment providers. We will identify the relevant material and any open questions for the services you plan to use. This page does not claim a security certification.
Where should sensitive payment information go?+
Use the approved payment or verification entry point for your setup. Keep raw card details and health information out of ordinary notes, uploads and support messages. Review the sensitive-data guide before connecting a new data source.
Does an approved payment flow cover future expansion?+
New countries, currencies, methods or data categories need their own review. Start with the flow you need now and confirm the next one before enabling it.

Start with one conversation

Tell us what you want to collect or pay. We’ll work through availability and your team’s questions together.

Talk to Gruv