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Trust and coverage

Security, coverage, and launch readiness

One trust packet for security, procurement, finance, and ops: encryption details, Okta SSO role mapping, processor boundaries, and the exact markets, methods, and entity types your first rollout covers.

Trust packetCoverage reviewProcurement alignment
Request the trust packetSee policies
Review packet
Data handlingattached
Coverage fitattached
Control gatesattached
Launch assumptions visible before onboarding
Security
Data flow mapped
Coverage
Launch fit confirmed
Access
Role model attached
Procurement
Packet ready
Capabilities

Trust review built around your launch lane

Security packet ready on day one

Architecture diagram, encryption details, Okta role mapping, and data-flow boundaries assembled for your launch lane. Reviewers start from the same brief.

Coverage confirmed before you commit

Markets, entity types, payout methods, and currency corridors checked upfront. You see exactly what your first rollout covers.

KYB and verification gates listed during scoping

W-9, W-8BEN, sanctions screening, and identity checks listed before onboarding starts. No surprise document requests three weeks in.

One packet for security, procurement, finance, and ops

All four teams review from the same packet. Lanes split where needed. The workflow context stays shared across stakeholders.

01
50
US states covered
Via licensed partners
02
Day 1
Trust packet
Delivered under NDA
03
Audit-ready
Exports
Every transaction
04
4
Partner-regulated regions
US, EU, UK, AU

Six areas your security team reviews first

Encryption and storage

AES-256 at rest, TLS 1.3 in transit. PII sits in isolated vaults with TTL-based deletion. The trust packet lists exact retention windows.

Access controls via Okta or Azure AD

Role-based access tied to your IdP. Define who approves payouts, who exports journals to NetSuite, and who retries failures. Least-privilege enforced per endpoint.

Processor boundaries

Card numbers never touch Gruv servers. Payment data stays with PCI-certified processors. Gruv keeps the operational record your finance team exports.

Immutable audit trail

Every state change, approval, retry, and export logged with actor, timestamp, and IP. Pull the full event history for any transaction in one API call.

KYB and identity verification

W-9, W-8BEN, sanctions screening, and identity checks scoped to your exact launch lane. Requirements surface before onboarding starts.

Payout release controls

Four-eyes approval, velocity limits, and exception holds fire before the payout instruction goes out. Configure thresholds per corridor, entity type, or payout method.

Built for the rollout question

Trust evidence scoped to your launch lane

Evidence scoped to your workflow

Each artifact names the launch lane it covers. Reviewers see which controls apply to their data. Owners and methods documented before implementation starts.

Coverage confirmed with constraints upfront

Market map carries entity-type, W-8BEN/W-9, and method requirements. Currency and document rules surface during scoping. Approval requirements documented per market.

Security review tied to real operations

Okta role mapping, retry paths, and export controls reviewed alongside the workflow. Exception handling lives in the security packet so gaps surface early.

Capabilities

Coverage confirmed for your launch lane

Markets confirmed by name

Each launch lane lists the supported countries, currencies, and entity types. You see the exact coverage your first workflow depends on.

ACH, SEPA, Wire, and push-to-card mapped to your flow

Payout methods mapped to the specific corridor and workflow you are launching. Settlement speeds and method availability confirmed during scoping.

W-9, W-8BEN, and local docs listed per jurisdiction

Required tax forms, identity proofs, and registration documents listed per supported country before scoping freezes.

Approval chain documented per market

Four-eyes thresholds, dual-control requirements, and reviewer ownership documented per corridor so launches never surface rules late.

Review rollout

Run the review in the order your stakeholders expect

Define the launch lane first

Name your first workflow, markets, entity types, payout methods, and reviewer owners before collecting security questions.

Attach evidence to each question

Keep data-flow diagrams, processor boundaries, Okta role mappings, and NetSuite export samples tied to the reviewer ask they answer.

Close open assumptions before implementation

Track which items are approved, which need NDA materials, and which require follow-up. Resolve every blocker before engineering starts.

What each side brings to a faster review

From Gruv

What we share on day one

  • Architecture diagram: data flow, encryption boundaries, and storage regions
  • Access control model: Okta/Azure AD role mapping, least-privilege matrix
  • Processor boundary doc: what touches PCI-certified partners vs. Gruv servers
  • KYB checklist for your launch lane: documents, screening, and approval steps
  • Subprocessor list, data retention schedule, and DPA template
  • Sample exports: payout journal, reconciliation file, and webhook payloads

All materials shared under mutual NDA. Packet delivered within one business day of request.

From your team

What we need from your team

  • Launch markets, currencies, and entity types (e.g., US contractors in USD)
  • Primary flow: collections, payouts, or both
  • Preferred payout methods (bank, wallet, card push, USDT)
  • Your vendor questionnaire or security checklist (CAIQ, SIG, or custom)
  • Names of stakeholders across procurement, security, finance, and ops
  • Expansion plans for phase two (new markets, methods, or entity types)
Request the trust packet

Frequently Asked Questions

How do you confirm our launch markets are covered?+
Tell us your markets (e.g., US, UK, Germany), entity types (contractors, freelancers, vendors), and preferred payout methods. We confirm coverage, flag gaps, and return a scoped answer within one business day.
Can we get security and architecture docs during evaluation?+
Yes. We share the full trust packet under NDA on day one: architecture diagram, encryption details, Okta role-mapping matrix, subprocessor list, and sample exports. No waiting until contract signature.
Are KYB requirements the same for every customer?+
No. A US-only contractor program needs W-9 collection. A multi-country vendor payout adds W-8BEN and local bank verification. We scope requirements to your exact markets and list them before onboarding begins.
What should our team prepare before requesting the trust packet?+
Launch markets and currencies, payee types, preferred payout methods, your vendor questionnaire (CAIQ, SIG, or custom), and the names of stakeholders across security, procurement, finance, and ops.
Can we expand coverage after launch?+
Yes. Launch with US contractors in USD, then add EU freelancers in EUR next quarter. Each expansion gets its own coverage confirmation and onboarding checklist before it goes live.
Does this replace our procurement review?+
It makes procurement faster. The trust packet pre-answers 80% of a typical CAIQ or SIG questionnaire. Your procurement team still decides what evidence they need for final sign-off.

Get the trust packet and confirm coverage today

Request the trust packet under NDA, confirm your launch markets and methods are covered, and hand procurement a pre-filled questionnaire. Most teams get answers within one business day.

Book a demoRead the docs

We map your coverage scope before any contract is signed.