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Vendor payments

Good work deserves a clear payment answer

Keep vendor details, approvals and payment status together. Know what is waiting on your team and what to tell the people you pay.

Talk about vendor payments See what needs attention
Independent professional working at a laptop in a café

“Where is my payment?”

Start with the payment record. Give a useful answer.

Give every payment a next step

Start with the person, amount and reference. Then check the approval or payment result that needs your attention.

Vendor payments

Review by payment, not just the total

Aster Studio

Design retainer · AST-0926

$2,400.00

Pending approval

Review the invoice and approve with the right permissions.

Cedar Research

Research project · CDR-018

$1,800.00

Processing

Check the payment result before giving a completion update.

Fieldwork Design

Website updates · FWD-104

$950.00

Failed

Read the failure reason and confirm the payee details.

Approval lets a payment proceed. Processing means it is underway. Use the individual result to confirm completion.

When a payment needs a person

Keep the follow-up with the payment

A failed payment leaves a question to resolve. Keep its reference in view while your team checks the reason and contacts the vendor.

Connect the result to finance

Fieldwork Design · FWD-104

$950.00 · Failed

  1. 1

    Read the reason

    The bank details need attention. Confirm the payment failed before considering another attempt.

  2. 2

    Confirm the correction

    Contact the vendor through a known channel. Verify the updated details using your required checks.

  3. 3

    Review before sending again

    Complete the required approval for the next attempt. Keep the failed result and the new payment reference for finance.

What if it still says processing?

Check the latest status and payment reference first. Escalate a delayed or uncertain result for investigation. Starting another payment while the first is unresolved can pay the vendor twice.

Preparing a whole payment run?

Import, validate and review a batch before execution.

Explore mass payouts

Closing the books?

Compare payment results with source records and work through differences.

Explore reconciliation
Explore vendor payment features and methods

Choose the capabilities your account needs. Payment-method availability and setup are confirmed before launch.

Vendor payment questions

How is this different from mass payouts?+
Vendor payments covers the ongoing work of keeping payee details, approvals and payment results organized. Mass payouts groups payments into a run, with CSV or API import, validation and a results export. Use both when your team pays a regular roster together.
Which countries and payment methods can we use?+
Tell us where your business pays from, where your vendors bank and the currencies you need. We confirm the available methods, funding requirements, fees and delivery estimates for your account before launch.
Who can approve payments?+
Your approval policy and user permissions control who can approve eligible payments. Review the amount, payee and any outstanding checks before approval. Approval and execution are separate actions.
What happens when a payment fails?+
Open the individual payment and read its reason code and explanation. Confirm its status before considering another attempt. If the problem is incorrect bank details, contact the payee, verify the correction and complete the required review before sending again.
What can finance take into reconciliation?+
Export the payment results with their original references, amounts, currencies and statuses. Finance can compare them with the source invoices and investigate exceptions. Accounting connections and posting rules are set up separately.

Make the next payment conversation easier

Tell us who you pay and how approvals work today. We’ll walk through the payment details and follow-up your team needs.

Talk about vendor payments