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For Payments Ops & Marketplace Ops

Run payouts at scale—with built-in controls.

Payout workflows are compliance-gated and idempotent by design, with a clear audit trail from request to completion (or failure/retry).

A payouts operator reviewing a payout run and exception list

Payout runs fail in predictable ways.

Duplicate disbursement risk, missing compliance checks, and inconsistent approvals create operational stress and hard-to-audit outcomes.

Duplicate payout attempts

Idempotency should treat second clicks as replays—not new disbursements.

Compliance gating gaps

Eligibility checks must block payouts until requirements are satisfied.

Status ambiguity

A payout needs a traceable timeline through processing to completion or recovery.

Built for reliability: gated, idempotent, traceable.

Payout eligibility is gated by compliance state (KYC/KYB) and policy limits. Every payout is traceable to a request, a beneficiary, provider references, and ledger postings.

  • Create payouts with explicit idempotency keys
  • Surface provider failures with actionable reasons
  • Prefer replay/reconciliation over manual status edits

Failure modes & recovery (UI checklist)

  • Provider rejects payout: show reason and allow re-attempt only when policy allows
  • Duplicate attempt: return original payout snapshot
  • Stuck processing: verify webhook ingestion and reconcile

From payout request to completion in four steps.

1

Create or import beneficiaries

Validate payout methods and collect required metadata.

2

Apply eligibility + limits

Gate payout initiation based on compliance state and policy.

3

Initiate payouts idempotently

Prevent duplicates on retries and persist provider references.

4

Track status + export

Surface lifecycle updates and export records for reconciliation.

Integrations: APIs, webhooks, and exports.

Keep payout state consistent across your systems. Use webhooks for lifecycle updates and exports for reconciliation workflows.

APIWebhooksCSV exportsQuickBooksXeroIdempotency keys

Example event topics

payout.initiated
payout.processing
payout.completed
payout.failed

Names are illustrative. Use normalized lifecycle events and explicit recovery states for ops workflows.

Reconciliation packs finance can trust.

Export payout runs with the fields your team needs for month-end close: provider references, timestamps, statuses, and beneficiary identifiers.

Example export columns

FieldWhy it matters
payout_idStable identifier for downstream systems.
beneficiary_idLinks payouts to payee and payout method.
provider_referenceRequired for bank/provider reconciliation.
status + timestampsAudit trail for lifecycle and recovery states.

Keep exports consistent so audits don’t require spreadsheet reconstruction.

Payout methods that match your program.

Configure payout methods and eligibility rules to match your risk posture and operational needs.

Bank transferDigital walletsStablecoinsPer-payee limitsApproval gatesException queues

Availability can vary by market and compliance requirements.

A payouts operator reviewing a payout run and exception list

Frequently Asked Questions

Which countries can I send payouts to?+
Gruv supports payouts to 190+ countries and territories. We automatically route funds via local rails (like ACH, SEPA, FPS) whenever possible to lower fees and speed up delivery.
How do you handle currency conversion?+
We offer real-time, competitive FX rates. You can fund in your local currency (e.g., USD) and we convert and settle in your beneficiary’s local currency.
Is there an approval workflow?+
Yes. You can configure multi-user approval chains based on amount thresholds or specific payout attributes to ensure operational security.
What about compliance checks?+
Every payout is automatically screened against global sanctions lists (OFAC, etc.) and AML rules before processing. We block risky transactions to protect your business.
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Ready to Work Without Borders?

Global clients, clear contracts, compliant payments.