Privacy Policy
Last updated: June 4, 2026
Gruv Pte. Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services (the “Service”).
1. Information We Collect
We may collect information you provide to us directly, such as when you create an account or contact us. This can include your name, email address, and country of residence, as well as any other information you choose to provide.
We may also collect information automatically when you use the Service, such as your IP address, browser type, and usage data, to help us operate and improve our services.
2. How We Use Your Information
We use the information we collect to support key product flows:
- Provide, operate, and maintain the Service
- Improve, personalize, and expand the Service
- Facilitate payment workflows executed by licensed payment partners and maintain related records
- Communicate with you for support, updates, and platform insights
- Detect and prevent fraud
3. How We Share Information
We share information with licensed payment partners and service providers where needed to complete onboarding checks and run the payment workflows you request. Those partners process payments, hold funds, and perform regulated checks under their own licenses and policies. See our sub-processor list for the technology providers we use.
4. Data Security
We use administrative, technical, and physical security measures designed to help protect your information. However, no security measure is entirely infallible.
5. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal information (such as access, correction, deletion, restriction of processing, and portability). To exercise these rights, contact us at [email protected].
This page is a simplified summary and does not constitute a complete legal document. Contact [email protected] for questions or requests.