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Payment collection

Good work deserves a simpler way to get paid.

Send your invoice with a payment link. Your client pays without creating an account, and you can see the result on the invoice.

For independent work, agencies and client-facing teams.

An independent motion designer working at a desktop editing station

From client work to payment

Your invoice. Their payment link.

The amount is filled in. No client signup. One less thing to explain.

How it works

Follow one invoice through checkout

See what your client sees, then follow the payment back to the invoice.

Example payment

Create a payment request
collectrequestsnew

Payment request · inv_4823

Drafting
Invoice refinv_4823
ClientNorthwind Group
Amount$14,200.00
CurrencyUSD
Expiresin 7 days
MethodsCard · Bank transfer
Ready to shareInvoice link

Payment link created

Expiry set for this request

Amount loaded from the invoice

Invoice inv_4823 attached

Your work. Your way of billing.

The client gets a straightforward checkout. You get the records you need, whether you work solo or with a finance team.

For freelancers

Spend less of your week chasing invoices

Create the invoice from your client work, share its payment link and check what is paid or still outstanding.

Explore client checkout

For businesses

Keep the payment useful after it arrives

Follow the transaction reference back to the invoice. Export amounts, currencies and statuses for your team to reconcile at close.

Talk through your billing setup

Client payment questions

What does the payment link carry?+
The link opens checkout for a specific invoice, with its amount and currency already filled in. Your client enters their payment details, and the payment reference stays linked to the invoice for later tracking.
How does the result reach finance?+
Finance can review transaction history and export payment records with references, amounts, currencies and statuses. Match those results to your invoice and ledger records. If you need an accounting connection, we can map the required fields with your team.
What payment methods can my clients use?+
Clients choose from the methods available in their hosted checkout, such as card or bank transfer. We confirm the methods for your business, client countries and invoice currencies during setup, so you know what to offer before sending a request.
How do payment links stay secure?+
Links are signed and expire. An invalid, expired or already-paid link is checked before a new checkout session can begin. Checkout requests also use a stable request key to recognise retries of the same payment request.
Payment captured but the invoice still shows unpaid. What happened?+
A checkout confirmation can appear before the final update reaches the invoice. Check the transaction status, amount, currency and reference before requesting payment again. If they disagree or the invoice stays unresolved, share both references with support so the team can trace the payment.
A client ignored the link and wired the money straight to our bank. Now what?+
Match the bank transfer to the invoice before sending a reminder. Check the sender, amount, currency and reference, then update the invoice through your reconciliation process. If one transfer covers several invoices, ask the client how to allocate it. A direct transfer does not create a checkout confirmation.
Does my client need a Gruv account to pay?+
No. The client can open the invoice payment link and complete hosted checkout without creating a Gruv account. If they already have a Gruv account, they can also sign in to view payments linked to it.

Make your next invoice easier to collect

Start with your next client invoice. If you are setting up collection for a team, we can walk through checkout and finance records with you.

Your client can pay without creating a Gruv account.