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Trust review

Sub-processors and DPA review

This register identifies the service providers Gruv may use to deliver identity verification, agreements, tax reporting, money movement, cloud infrastructure, and related operational workflows.

Illustration of a security review packet with data handling notes, processor boundaries, and approval trail.

DPA review packet

Customers can request the data-processing terms, data-flow notes, and sub-processor context needed for procurement review.

30-day material change notice

Gruv targets at least 30 days notice before adding or replacing a material sub-processor, except for urgent security, continuity, or legal requirements.

Objection and review path

Customer objections route through procurement or account review so the rollout lane, data categories, and alternatives can be assessed.

Current register

Sub-processors used by workflow

Actual use depends on the product module, market, payment method, verification path, and rollout scope. Customer-specific packets can narrow the list to the workflows in scope for a launch.

ProviderPurposeData categoriesLocation notes
SumsubIdentity verification and screening
KYC, KYB, sanctions-screening, and applicant review workflows used for onboarding and ongoing compliance checks.Identity profile, business profile, verification status, document metadata, screening results, and review evidence.Global service provider; transfer terms handled through the DPA review packet.
DocuSignElectronic signature
Agreement envelope creation, signature collection, signing status updates, and audit trail support.Signer name, email address, agreement metadata, envelope status, signature events, and signed agreement artifacts.Global service provider; customer packet confirms applicable account configuration.
Tax1099 / ZenworkTax reporting and filing
US tax form preparation, TIN matching, 1099-series filing support, 1042-S support, and recipient filing artifacts.Tax profile, masked and filing-required tax identifiers, withholding values, filing-year totals, and form artifacts.United States service provider; production filing setup depends on tax-program approval.
Payment rail providersMoney movement
Corridor-dependent payment processing, bank-account handling, settlement, payout execution, returns, and rail evidence.Payee or payer details, bank-account metadata, transaction references, status events, amounts, currencies, and error codes.Provider set is corridor dependent and may include Airwallex, Currencycloud, Payoneer, Tazapay, or equivalent licensed providers.
Microsoft Azure and Google CloudCloud infrastructure
Application hosting, storage, messaging, observability, internal workflow processing, and managed platform infrastructure.Application records, operational logs, service metadata, encrypted file artifacts, and internal event payloads.Regional configuration depends on deployment environment and customer rollout scope.

Change notices

Material changes get advance notice

Gruv targets a 30-day notice window for material additions, replacements, or removals that affect customer data-processing scope. Urgent security, resilience, or legal substitutions are communicated as soon as practical.

DateChangeImpact
May 13, 2026Initial sub-processor register published.Baseline list for AoR procurement and DPA review.

Need the signed DPA packet?

The public register is a procurement starting point. Customer review packets can include the applicable DPA, transfer terms, data-flow notes, security overview, and launch-specific sub-processor scope.

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