FX conversion

Know what leaves. Know what arrives.

Pay an invoice in another currency with the numbers in view. Review the funding amount, recipient amount, rate and fees before you confirm the payout.

Talk through your FX flow What if the quote expires?

Payout quote

Q-104

You pay in USD

$1,005.00

Amount converted: $1,000.00
Fee paid separately: $5.00
Assumed rate: 1 USD = 0.9200 EUR

Recipient gets EUR

€920.00

Matches invoice EUR 920.00

Calculation assumptions: 0.9200 EUR per USD; a $5 fee charged separately; no other deductions. These are worked amounts, not a live quote or Gruv pricing.

A quote expires. The invoice stays the same.

The vendor still needs €920.00. If the quote expires while you wait for approval, get a new one and check the funding amount again.

The figures below keep the same assumed $5 separate fee. Only the assumed rate changes.

Original quote · Q-104

Expired

Recipient amount: €920.00
Assumed rate: 0.9200 EUR/USD
Total funding: $1,005.00

See the cost at a new rate

Fresh calculation · 0.9150 EUR/USD

$1,010.46

$1,005.46 converted + $5.00 separate fee

Same €920.00 to the vendor.

$5.46 more to fund it under the new assumption. Review the new quote before confirming.

Carry the quote into the payout

The quote explains the price. The payment result tells you what happened next.

01
Review the quote
Check the currencies, exact funding and recipient amounts, fee details and expiry.
02
Confirm the payout
Use the current quote for the intended recipient and amount. Complete the required funding and approval steps.
03
Keep the result
Keep the quote reference with the payout reference and status so finance can trace the payment.

No response after confirming?

Check the original payout before starting another one. A missing response does not establish whether the payment was sent. Keep its references and escalate the uncertain result for investigation.

FX and payout questions

How long does an FX quote remain valid?+

Each quote shows its own expiry. If it expires before confirmation, request a fresh quote and review the amounts and fees again. A saved quote is not an indefinite rate lock.

Is conversion separate from the payout?+

The current cross-currency flow uses an FX quote for a specific payout. Review the quoted funding amount and recipient amount, then confirm the payout using that quote. Confirm the available currencies and funding setup for your account.

How do fees affect the amount received?+

Check how the quote treats each fee: included in the rate, charged separately or deducted from the amount. Use the quoted recipient amount to compare with the invoice. The worked calculation above assumes a separate fee and no deductions from the recipient amount.

Which currency pairs are available?+

We confirm currencies, limits and payment routes for your account. Tell us the currency you hold, the currency the recipient needs and your usual payment size.

What if the confirmation response is missing?+

Check the original payment status and references before submitting again. An uncertain response can mean the instruction reached the provider. Your integration uses a unique request key to identify the same instruction; a new key represents a new request.

Will the result post to our accounting system?+

Accounting connections and posting rules are a separate setup step. Keep the quote and payment references with the amounts, currencies and fee details, then review the records before posting.