For businesses
Contractor work. Client billing.
Connect the contractor, engagement and required approval to the client invoice. Give finance the context to collect and reconcile the payment.
Explore business billingMerchant of Record · Managed billing
Good work deserves
clear billing.
Bring the client agreement, invoice checks and payment follow-up into one billing journey. Keep the context when a client pays, asks for a refund or raises a dispute.
Keep the work connected to the bill.
Client agreement → Invoice → Payment follow-up
Start with the way you work.
For freelancers
Your clients. Your invoices.
Turn your own billable work into an invoice and payment link. Follow what is paid and what is still outstanding.
Explore freelancer invoicingReady to begin? Create a freelancer account.
One invoice.
A story you can follow.
The invoice starts with the agreed work. The client’s payment and any later refund stay connected to that original reference.
March client project
One invoice to follow
INV-0314 · EUR
- Agreed work
- €14,200
- Assumed tax · 19%
- €2,698
- Invoice total
- €16,898
These amounts assume 19% tax for this order. Confirm the applicable treatment during billing setup.
Ready for the client
Invoice total
€16,898
INV-0314
Required checks complete
The agreed work, invoice issuer, tax treatment and approvals are ready. Share the hosted payment link for this invoice.
Invoice checks come before checkout. Payment confirmation, settlement and payout remain separate steps. If the sale changes, keep its history and review the adjustment.
Agree who handles
each part.
Before the first invoice, make the responsibilities clear to your team and your client. These are agreed for the billing setup you actually need.
Explore trust and coverage- Seller and invoice issuer
- Name the legal seller, contracted entity and invoice issuer in the agreement.
- Tax responsibilities
- Agree the invoice treatment and who calculates, files and remits any applicable tax.
- Payment and settlement
- Confirm the provider, markets, currencies, methods and how funds reach their destination.
- Refunds and disputes
- Name who approves the action, supplies records and bears the agreed costs.
Need one part of the journey?
Frequently Asked Questions
Who is the seller and invoice issuer?+
Your managed-billing agreement names the legal seller, contracted entity and invoice issuer for the transaction. Confirm those names before sending an invoice, including any client vendor-onboarding requirements. Gruv is not automatically the seller for every transaction.
Does managed billing include tax filing and remittance?+
Tax calculation, invoice treatment, filing and remittance are separate responsibilities. We agree which party handles each for your setup. A tax amount on an invoice does not by itself mean Gruv files or remits that tax.
What can stop an invoice from reaching checkout?+
A missing client, contractor, contract, tax detail or required approval can keep the payment link on hold. Resolve the reason and check the invoice again before issuing the link. A prepared invoice is not proof that collection is ready.
Does Gruv hold the client payment?+
Payment providers handle collection and hold funds under the agreed setup. Gruv connects the invoice with the available payment and follow-up records. The provider, payment methods, settlement and payout route are confirmed before collection starts.
What happens when there is a refund or dispute?+
Keep the original invoice, payment reference, amount and reason together. Refund updates can be linked back to that invoice; a dispute needs its own review and supporting records. Agree who approves refunds, responds to disputes and bears fees or losses during setup. Neither event means the original sale disappears.
Can a freelancer start by creating an account?+
Yes. Freelancers can sign up with the Talent account option to manage their own clients and invoicing. A specific managed-billing program has separate availability and onboarding requirements; creating an account does not activate every payment method or market.
Start with one client invoice.
Tell us how you bill today. We’ll walk through the steps with you and confirm whether managed billing fits.