Find payment mismatches in one place
Bring ledger entries, provider payments and statement rows into the same review. Find what agrees, what differs and what your team needs to investigate.
Invoice in the ledger
$1,000.00
Recorded payment · USD
Linked payment · PAY-104
Provider payment
$1,000.00
Gross payment · USD
Invoice reference · INV-104
Settlement statement
$990.00
Net deposit · USD
Open the fee detail to explain the gap
Ledger and provider agree.
Same payment reference and gross amount.
Statement needs a closer look.
A $10.00 difference remains to explain.
INV-104 · PAY-104
A $10 difference needs an explanation
The ledger records $1,000.00. The statement deposit is $990.00. The reference connects the payment, but finance still needs to account for the gap.
Start with the statement detail. Check whether a fee, refund or a different reporting period explains the amount.
Amount differs · Open
- Ledger amount
- $1,000.00
- Statement deposit
- $990.00
- Difference to review
- $10.00
See how the reviewer resolves it
Acknowledged · Statement checked
The statement identifies a $10.00 fee against PAY-104. The reviewer confirms that the ledger uses the gross payment and the deposit is net of that fee.
$1,000.00 − $10.00 = $990.00
Resolved · Fee explained
Record the fee explanation and statement reference with the resolution. Finance handles the fee entry through its agreed accounting process.
Know which question to ask next
An amount difference is only one kind of exception. Missing records and uncertain references need their own checks.
Missing from provider
Check the payment reference and whether the expected provider record has arrived. A ledger entry alone does not prove the money moved.
Missing from ledger
Trace the source invoice or payment before creating a ledger entry. Confirm that the record belongs to the right account.
Possible match
Use the original references to confirm the connection. A similar amount is a lead to investigate, not enough to finish the review.
Give finance the answer, with the evidence
Keep the amount, references and resolution together. A reviewed difference should tell the next person what was checked and what still needs doing.
Review accounting connection optionsResolution note · PAY-104
Gross payment agrees with INV-104. The $10.00 statement fee explains the $990.00 deposit.
Next for finance
Check the fee account and posting treatment. Resolving this review item does not create the accounting entry.
Reconciliation questions
Which records can Gruv compare?+
How does matching work?+
Does a match allocate the money to every invoice?+
How is a mismatch resolved?+
Does a resolved item post to our accounting system?+
Start with a difference you want to explain
Tell us which records your team compares and where the review gets stuck. We’ll map a practical path from the source data to a useful answer.