Terms of Service

1. What these terms cover

These Terms apply when you visit gruv.ai, use one of our free tools, open an account, or use a Gruv service that links to them.

A paid service or one set up for your team may also have an order form, service agreement, program terms, or provider terms. Those service-specific terms take priority if they conflict with this page.

2. Who may use Gruv

You must be able to enter into a binding contract. If you use Gruv for an organisation, you confirm that you have authority to bind it. In that case, “you” means both you and the organisation.

3. Accounts and accurate information

Information you give us must be accurate and current. Keep your sign-in details secure and tell us promptly if someone else may have accessed your account. Unless the law or a separate agreement says otherwise, you are responsible for activity under your account.

4. Acceptable use

You may not use Gruv to:

• Break the law, commit fraud, or infringe another person’s rights
• Send malicious code, test our security without permission, or disrupt the service
• Access another person’s account or data without permission
• Misstate your identity, authority, instructions, or transaction details
• Copy, resell, or reverse engineer protected parts of the service, except where the law permits it
• Put Gruv, another user, or a provider at risk of fraud, a security breach, or legal action

5. Information and content you provide

You continue to own the information and content you provide. You allow us to host, copy, process, transmit, and display it only where needed to run Gruv, follow your instructions, protect the service, or comply with the law.

Do not give us material unless you have the right to use and share it. This includes personal information about clients, contractors, team members, and other people.

6. Free tools and educational content

Our free calculators, generators, guides, and examples are for information only. Their output depends on what you enter and may not cover every rule or circumstance. Check legal, tax, accounting, employment, and financial decisions with a qualified adviser or an official source.

7. Third-party and payment services

We use third-party providers for services such as identity checks, e-signatures, tax documents, payment processing, foreign exchange, and settlement. The providers involved depend on the service, your location, provider approval, and eligibility checks.

A provider’s own terms and privacy notice apply to the part it operates. Gruv is not responsible for a third-party service that it does not control.

8. Fees, taxes, and payment

The order form, checkout, pricing notice, or service agreement for a paid service states its price, currency, due date, taxes, and any refund or cancellation terms. You must pay the amounts you authorise under those terms.

9. Gruv content and intellectual property

Gruv and its licensors own the website, software, design, branding, and content supplied by Gruv. You may use them only for the intended purpose of the service. This permission is limited, revocable, and cannot be transferred to someone else.

We may use feedback you send us without paying you. Do not include confidential information unless we have agreed to treat it as confidential.

10. Service changes and availability

We may change or withdraw the website or a free tool. Any commitment for a paid service is set out in its order form or service agreement. Features, providers, countries, currencies, and integrations vary by service and user.

11. Suspension and ending use

You may stop using the website or a free tool at any time. We may restrict or suspend access because of a security issue, unlawful use, non-payment, a provider restriction, or a risk to the service or another person. A service agreement may set different rules for notice, termination, and data export.

Terms dealing with ownership, unpaid amounts, disclaimers, and liability continue to apply after you stop using Gruv.

12. Disclaimers

The website, free tools, and general content are provided “as is” and “as available”. To the extent permitted by law, we do not promise that they will always be available, accurate, fit for a particular purpose, or free from infringement. A signed agreement may make specific promises for a paid service.

13. Limits on liability

To the extent permitted by law, Gruv is not liable under these Terms for indirect, incidental, special, consequential, or punitive loss, or for lost profit, revenue, data, or business opportunity. We do not exclude or limit liability where the law prevents us from doing so. A signed service agreement may set different limits for that service.

14. Changes to these terms

We may change these Terms. We will post the new version here and update the date above. If a change affects an active paid service, we will give any notice required by its agreement or by law. Continuing to use the service after the new Terms take effect means you accept them.

15. Contact

Email [email protected] with questions about these Terms. For a paid service, you may also use the contact in its order form or service agreement.