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Invoice readiness

Know what is holding up the payment link

Find the missing detail, review or decision beside the invoice. Your team can see what to resolve before asking the client to pay.

Discuss your invoice checksSee a review decision

Northstar · INV-2086

Payment link held

The invoice is prepared. Approval and a tax decision still need attention.

Next step: review the open items before collection.

A decision clears one step

Maya’s Northstar invoice needs approval and a tax decision. Explore what changes when approval is recorded: the decision moves forward, while the remaining item stays visible.

An approved invoice can still have a missing input or an active hold. Resolve each required item before issuing the payment link.

Northstar · INV-2086 · Maya Rao

Design sprint · USD 3,600

Approval
Pending review
Tax decision
Missing
Payment link
Held

Record the required approval and resolve the missing tax decision before continuing.

A compliance operations specialist completing a digital review at a desktop workstation
Keep the reason close to the invoice, so the next person can pick up the review.

Bring the results into the record

Your billing setup defines where contractor, client, tax and payout checks come from. Gruv uses those supplied results to show whether the invoice can move forward.

Keep the decision, reviewer and notes with the invoice. If a required result is missing, follow its reason back to the team or service responsible for it.

Follow the decision into finance records
More in Merchant of Record: Business

Explore more in Merchant of Record: Business

Contractor billing

Carry contractor and client details into the invoice handoff.

Contractor payouts

Review beneficiary details, amounts and payout status before release.

Finance records

Keep invoice decisions, payment updates and reconciliation references connected.

Frequently Asked Questions

What can keep a MoR payment link on hold?+
A missing contractor, contract, client entity, country, tax treatment, settlement split, readiness status, approval, or an active invoice hold can stop the link from being issued.
Where do the check results come from?+
KYC, KYB, tax, screening, payout, corridor, and contract results can come from the systems and providers chosen for your setup. Gruv uses the supplied status to decide whether the invoice can move forward.
Can an invoice wait for manual approval?+
Yes. Compliance preparation can mark an invoice as pending manual approval. The payment link remains closed until an approved decision is recorded and any hold is cleared.

Give every open item a clear next step

Talk through the checks and decisions your billing team needs before sharing a payment link.

Discuss your invoice checks