Contractor
Contractor details are missing
Missing contractor, contract, country, or payout details can stop the payment link before collection starts.
Invoice readiness
See what needs attention before you share the payment link
See which checks are complete, what is missing, and why the invoice cannot move forward yet.
Required checksHold reasonsNext step
Invoice readinessPayment link held
Contractor and contract
Complete
Client checks
Complete
Tax review
Needs input
Payment setup
Complete
Approval
Approved
Invoice hold
None
Tax decision status is missing
Add the tax decision to continue
See what to fix next
A hold should point to the next fix—not send your team through emails and spreadsheets.
Client
Client checks need attention
The client entity, verification, or screening result supplied for your setup may still be missing or need attention.
Tax
The tax decision is still pending
Tax treatment, tax-decision status, or the settlement split may still be missing from the invoice record.
Approval
A review or hold is still open
Pending approval or an active invoice hold keeps the link closed until it is resolved.
How it works
From invoice draft to payment link
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Finance records
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Frequently Asked Questions
What can keep a MoR payment link on hold?+
A missing contractor, contract, client entity, country, tax treatment, settlement split, readiness status, approval, or an active invoice hold can stop the link from being issued.
Where do the check results come from?+
KYC, KYB, tax, screening, payout, corridor, and contract results can come from the systems and providers chosen for your setup. Gruv uses the supplied status to decide whether the invoice can move forward.
Can an invoice wait for manual approval?+
Yes. Compliance preparation can mark an invoice as pending manual approval. The payment link remains closed until an approved decision is recorded and any hold is cleared.
Next step
See where Gruv fits
Tell us what you are trying to do, where it needs to work, and how your team handles it today.
Contact the team