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Payee Experience

Cut the "where is my money" tickets.

A secure, branded portal where payees manage banking, tax forms, and payment history. Less noise, happier vendors.

Self-Service OnboardingBranded ExperiencePayment Tracking
portal.gruv.com/onboard
Vendor Portal
Profile
Banking
Tax forms
Banking details
EUR · DE
Account holder
Studio Nordlicht GmbH
IBAN
DE89 3704 0044 0532 0130 00
BIC
COBADEFFXXX
Currency
EUR — Euro
IBAN verified · microdeposit confirmed

Where the payee experience breaks.

Email-Based Data Collection

Collecting bank details over email is slow, insecure, and leads to transcription errors.

Support Ticket Overload

Payees cannot see status, so they flood support with "where is my money" questions.

Stale Banking Info

Payees change banks with no self-service updates, leading to returned payments.

Tax Form Management

Chasing W-9s and W-8BENs over email creates compliance gaps and delays onboarding.

Status Visibility Gaps

Payees have no status view of pending, processing, or completed payments.

No Mobile Access

Contractors update details on the go. Desktop-only workflows create friction.

Gruv Solution

Self-service portal for your payees

A secure, branded portal where payees onboard, update banking, track status, and download tax forms.

Self-Onboarding

Secure invite link. Payees enter their own banking, no back-and-forth emails.

Secure Data Entry

Account and routing details encrypted in transit and at rest. You never handle raw data.

Payment History

Payees view, filter, and download past remittance and payment records.

Tax Form Management

Collect W-9, W-8BEN, and other docs through the portal with validation and status tracking.

White-Label Branding

Your logo, colors, and domain so the payee experience feels native.

Mobile Access

Mobile-optimized so payees onboard, update, and check status from any device.

Portal Features

White Label

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Self-Onboarding

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Security

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History

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How it works

Vendor Journey

Frequently Asked Questions

Can I brand the portal?+
Yes. Branding options depend on program and rollout. Most workflows support a branded payee experience so onboarding and status feel consistent with your product.
Is it mobile friendly?+
Yes. The payee experience works well on mobile so vendors onboard, update details, and check status without switching devices.
What languages are supported?+
Localization varies by rollout. Confirm the languages and regions you need during evaluation.
Can I start with this feature and add more later?+
Yes. Gruv is modular, you can start with a single workflow and expand to additional modules as your requirements grow.
How do integrations work?+
Integrate via APIs and webhooks, or start with file imports/exports for a fast evaluation. Email ingestion can help with lightweight backfills when needed.
What affects coverage, methods, and timelines?+
Coverage, methods, and timelines vary by market and are subject to compliance and policy checks. Confirm your target corridors and payout methods during evaluation.
Is this tax or legal advice?+
No. Tax and compliance features vary by jurisdiction and customer configuration. This content is for informational purposes and is not tax or legal advice.

See the portal in action.

A secure, branded portal where payees manage banking, tax forms, and payment history. Less noise, happier vendors.