White Label
Your logo, colors, and domain. Payees see your brand throughout.
Payee Experience
Your support team fields 200 "where is my money" tickets a month
A branded portal where payees update their own banking details, submit W-9s, and track payment status. Your support queue shrinks.
Self-Service OnboardingBranded ExperiencePayment Tracking
portal.gruv.com/onboard
Vendor PortalProfile
Banking
Tax forms
Banking details
EUR · DEAccount holder
Studio Nordlicht GmbH
IBAN
DE89 3704 0044 0532 0130 00
BIC
COBADEFFXXX
Currency
EUR (Euro)
IBAN verified · microdeposit confirmed
Where the payee experience breaks
Email-Based Data Collection
Collecting bank details over email is slow, insecure, and one transcription error means a returned payment.
Support Ticket Overload
Payees cannot see status, so they email support every cycle asking "where is my money?"
Stale Banking Info
A contractor switches banks and has no way to update details. The next payout bounces.
Tax Form Chasing
Chasing W-9s and W-8BENs over email delays onboarding by weeks and leaves compliance gaps.
Status Visibility Gaps
Payees have zero visibility into whether a payment is pending, processing, or completed.
No Mobile Access
Contractors are on the move. Desktop-only workflows mean they put off updates indefinitely.
Gruv Solution
Self-service portal for your payees
Payees onboard, update banking details, track payment status, and submit tax forms. All from a branded portal under your domain.
Self-Onboarding
Send a secure invite link. Payees enter their own banking details. No email back-and-forth.
Encrypted Data Entry
Account and routing details encrypted in transit and at rest. Your team never handles raw account numbers.
Payment History
Payees view, filter, and download past remittance records. No more "can you resend the receipt?" emails.
W-9 and W-8BEN Collection
Collect tax forms through the portal with field validation and status tracking. Renewal reminders go out automatically.
Your Brand, Your Domain
Your logo, colors, and domain. The payee experience looks like your product.
Mobile Access
Payees onboard, update details, and check status from their phone. No desktop required.
Capabilities
Portal Features
Self-Onboarding
Payees enter their own banking and tax details. Fewer errors, faster setup.
Encryption
Account numbers encrypted in transit and at rest. Your team never sees raw data.
Payment History
Payees view and download past remittance records on their own.
How it works
Vendor Journey
More in Payouts
Related capabilities on the same workflow
Data Ingestion
Pull payment data from QuickBooks, NetSuite, or affiliate platforms into Gruv via API, CSV, or email.
Automation
Set payout rules once in Gruv. Scheduling, approval routing, retries, and reconciliation run without manual steps.
Accounts Payable
Extract invoice data with OCR, match to POs, and route approvals in Gruv. Sync to NetSuite, Xero, or QuickBooks.
Frequently Asked Questions
Can we put our logo and domain on the portal?+
Yes. Most workflows support your logo, colors, and custom domain so the payee experience looks like your product.
Will contractors use it on their phones?+
Yes. The portal is mobile-optimized. Payees onboard, update banking, and check payment status from any device.
What languages does the portal support?+
Localization varies by rollout. Confirm the languages and regions you need during evaluation.
What does Gruv AI do across these features?+
Gruv AI automates payout routing, compliance gates, exception triage, and the Ask Gruv AI workspace. Every feature shares the same AI layer, so rules, holds, and reconciliation stay consistent.
Can I start with one feature and add more later?+
Yes. Gruv is modular. Start with one workflow and expand to additional modules as your needs grow.
How do I connect Gruv to our existing systems?+
Connect through APIs and webhooks, or start with file imports and exports for a fast evaluation. Email ingestion works for lightweight backfills.
What determines coverage, methods, and timelines?+
Coverage, methods, and timelines vary by market and are subject to compliance and policy checks. Confirm your target corridors and payout methods during evaluation.
Is this tax or legal advice?+
No. Tax and compliance features vary by jurisdiction and customer configuration. This content is for informational purposes and is not tax or legal advice.
See the portal in action
A branded portal where payees update their own banking details, submit W-9s, and track payment status. Your support queue shrinks.
Many teams start with a narrow launch in weeks.