Business Process Mapping for a Small Agency That Runs Day to Day
If your agency is shipping work but still depends on memory, Slack threads, and founder rescue, the near-term job is straightforward: use the next few weeks to build an **SOP** baseline for the few processes that keep revenue moving and delivery stable. Timelines vary by team, but a short first cycle is often enough to start replacing ad hoc execution with something your team can repeat.
