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Dunning Management Articles

Browse 3 Gruv blog articles tagged Dunning Management. Payout rails, FX, reconciliation, and platform money-movement playbooks.

Deep Dives10 min read

Failed Subscription Payment Recovery: A Worked Example

A failed subscription payment can require a later retry, corrected billing details or customer authentication. The right action depends on the actual failure and the invoice’s current state. Sending another charge because a request timed out can collect twice; retrying a lost card repeatedly does not fix the card. Start with the existing invoice and payment attempt before changing the recovery path.

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Foundational Guides26 min read

What Is Dunning? A Platform Operator's Guide to Recovering Failed Recurring Payments

Dunning management is an accounts-receivable process for recovering overdue balances. In recurring billing, it also covers failed-transaction notices and overdue-payment reminders. For platform teams, that means dunning is not an ad hoc email task. It is an operating process with clear triggers, owners, and end states.

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