Deep Dives21 min read
Chargebacks in Agentic Commerce: Evidence Liability and Recovery Workflows for Platforms
For platform founders, the hard call is no longer just how to stop fraud. You also have to handle disputes where the payment was authorized, but the buyer later says the result was not what they meant to approve. That gap between "authorized" and "wanted" is where much of the new risk sits. It gets wider when an AI agent can browse, compare options, fill carts, and complete purchases on a customer's behalf.
chargebacks in agentic commerceevidence liabilityliability and recovery
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