Research Reports21 min read
State of Platform Onboarding Benchmarks for KYB and First Payout
Many widely shared onboarding reports are written for Customer Success and implementation teams. Recent examples say that directly. OnRamp's 2026 report surveyed 161 customer success, onboarding, and implementation leaders, and Rocketlane's 2025 report is framed as a "State of Customer Onboarding Report" based on over 950 leaders and practitioners. That perspective is useful, but it is not enough if you own payouts, compliance operations, or finance controls.
onboarding benchmarkskyb and first payoutbenchmarks for kyb+1 more
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