Lifestyle15 min read
How to use 'Hanlon's Razor' in client communication
Use **[hanlon's razor in client communication](https://watersbusinessconsulting.com/2024/12/12/can-hanlons-razor-help-your-business-cut-to-the-core-or-nick-the-quick)** as a triage tool, not an excuse. Much client friction is not pure malice, but it can still disrupt delivery if you handle it loosely. The useful move is not to judge character first. It is to diagnose what actually happened.
hanlon's razorclient communicationassuming good intent+2 more
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