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Routing

Keep global payouts moving when corridors change

Your batch pays contractors in 14 countries. A provider goes down in the Philippines. Gruv reroutes those payouts through a backup path. The other 13 countries settle on time.

Corridor validationProvider fallbackDelivery evidence
馃嚭馃嚫North America
ACH 路 RTP 路 Wire
馃嚜馃嚭Europe
SEPA 路 Faster
馃嚙馃嚪LATAM
Pix 路 SPEI 路 Local
馃嚫馃嚞Asia-Pacific
NPP 路 FPS 路 IMPS
馃嚘馃嚜MENA
IPS 路 Local rails
馃嚢馃嚜Africa
M-Pesa 路 Mobile
Multi-country routes

Where global payout routing breaks

One provider covers 80% of your countries, not 100%

Your primary provider handles EUR and GBP well. But PHP payouts fail every other week and BRL payouts take 5 days.

You discover bad details after funds are in flight

The IBAN was valid but the account is closed. You find out three days later when the bank returns the funds.

Recovering a failed payout takes longer than sending it

The payout bounced in India. Your ops lead spends 45 minutes tracing the provider reference, contacting support, and re-submitting manually.

Support cannot explain where the money is

A contractor asks "where is my payout?" Your support rep checks the bank portal, the spreadsheet, and Slack before finding the answer.

Corridor Routing

Corridor routing with recoverable failures

Validate payee details per country before release. Route local-currency first. Fall back to a second provider when the primary degrades. Track every status change.

Pre-release validation per country

Check IBAN format for Europe, CLABE for Mexico, BSB for Australia. Catch bad details before funds leave.

Local currency delivery first

Route through the fastest local-currency path. Fall back to cross-border when the destination requires it.

Multi-provider redundancy

Two providers for your top corridors. If one degrades in the Philippines, the backup picks up the batch.

Real-time delivery status

Processing, delivered, returned, or failed. Each status includes the reason code and provider reference.

One-click retry and reroute

Retry a failed payout or switch providers. Safe-retry handling prevents duplicate payments.

Settlement references for finance

Route, provider ID, and settlement timestamps persist for reconciliation in NetSuite or Xero.

Capabilities

What corridor delivery requires

Live route map

See which provider is active in each country, which backup path is available, and what the cutoff window looks like. Operators spot degraded corridors before the batch runs. Finance keeps provider and settlement references for reconciliation.

Local currency first

Settle in the payee's local currency through the fastest path. Cross-border kicks in only when needed.

Backup providers

A second provider stands ready for your top corridors. One provider outage does not stall the cycle.

Delivery trail

Corridor, provider reference, status changes, return reasons, and settlement timestamps. All searchable.

How it works

From validated route to recoverable delivery

How delivery differs by corridor

Each region has its own account formats, banking holidays, settlement speeds, and return behaviors. One routing engine handles all of them.

APAC

Asia-Pacific corridors

Pay in AUD, INR, PHP, SGD, and JPY with per-country account validation and banking-holiday awareness.

EMEA

Europe and Middle East corridors

Settle in EUR, GBP, CHF, and AED through the fastest local-currency path. Cross-border routing for markets without local coverage.

LATAM

Latin America corridors

Pay in BRL, MXN, ARS, and COP. Local account identifiers, wallet options, and country-specific invoice requirements vary by market.

Africa

Sub-Saharan Africa corridors

Reach payees in KES, NGN, GHS, and ZAR through mobile wallet and bank routes where coverage supports it.

NA

North American corridors

Settle in USD and CAD with same-day, next-day, and high-value transfer options based on amount and urgency.

Frequently Asked Questions

Do all countries support the same payout methods?+
No. Account formats, settlement speeds, currencies, and compliance requirements vary by country. Gruv makes those differences visible before your batch releases.
What happens when a payout fails in one country?+
The failed item surfaces with a status, reason code, and provider reference. Ops corrects the detail, retries, or reroutes through a backup provider.
Can we launch in three countries and expand later?+
Yes. Most teams start with their highest-volume corridors or the countries generating the most support tickets, then add coverage as routing proves out.
How do retries avoid paying someone twice?+
Safe-retry handling and explicit provider references ensure a retry continues the original payout, not a second disbursement.
What does Gruv AI do across these features?+
Gruv AI automates payout routing, compliance gates, exception triage, and the Ask Gruv AI workspace. Every feature shares the same AI layer, so rules, holds, and reconciliation stay consistent.
Can I start with one feature and add more later?+
Yes. Gruv is modular. Start with one workflow and expand to additional modules as your needs grow.
How do I connect Gruv to our existing systems?+
Connect through APIs and webhooks, or start with file imports and exports for a fast evaluation. Email ingestion works for lightweight backfills.
What determines coverage, methods, and timelines?+
Coverage, methods, and timelines vary by market and are subject to compliance and policy checks. Confirm your target corridors and payout methods during evaluation.
Is this tax or legal advice?+
No. Tax and compliance features vary by jurisdiction and customer configuration. This content is for informational purposes and is not tax or legal advice.

Review your highest-risk payout corridors

Your batch pays contractors in 14 countries. A provider goes down in the Philippines. Gruv reroutes those payouts through a backup path. The other 13 countries settle on time.

Many teams start with a narrow launch in weeks.