Freelancer Chargebacks Articles

Freelancer Disputes and Chargebacks: Resolve the Right Case

A freelancer payment complaint can be a contract disagreement, a marketplace request or a card chargeback. The right response depends on the route. Before refunding or submitting evidence, identify the payment, case type, responsible account, current status and exact deadline. For an open chargeback, accepting the dispute and issuing another refund are different actions; a separate reimbursement can pay the client twice.