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Failure Diagnosis

Free Payout Failure Diagnosis

Map failure patterns to root causes, resolution steps, and a prevention checklist. Turn payout-day firefighting into a repeatable runbook.

6 failure typesResolution pathsPrevention checklist
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Failure type

Select the failure status you observed, then answer follow-up questions to get a prioritized recovery runbook.

Did the beneficiary name match the bank account holder?
Was KYC/KYB fully approved before payout?
Was the payout unusually large for this payee?
Was the bank format validated (IBAN/ABA/etc.)?

Recovery runbook

This troubleshooter maps likely root causes and next actions from your inputs; confirm final return codes with provider responses.

Process

How it works

  1. 01

    Pick the failure type

    Rejected, returned, pending, wrong amount, compliance hold, account not found.

  2. 02

    Enter corridor + rail

    Country pair and rail so the tool can infer likely return reasons.

  3. 03

    See root causes

    Ranked list of likely causes + resolution actions.

  4. 04

    Copy the checklist

    Export the prevention steps into your ops runbook.

Keep going

Related tools

Bank Account Validator

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Reconciliation Error Detector

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Vendor Payment Readiness

Score vendors before pushing volume to reduce failures.

Frequently Asked Questions

What failure types are covered?+
The tool covers rejected, returned, pending, wrong amount, compliance hold, and account not found failures.
Is this an official return reason?+
The troubleshooter maps root causes and next actions from the pattern you describe. Confirm the final return code against your provider response (Stripe, Wise, or bank).
How should I use the prevention checklist?+
Use it as a runbook for future payouts and to update your onboarding or validation steps.
Can this help with reconciliation?+
Yes. Identifying root causes helps you tag failure reasons and reduce retries.
Does this cover every bank rail?+
It focuses on common global payout patterns (SWIFT, SEPA, ACH, local transfers). Rail- and provider-specific return reasons vary.

Stop diagnosing one-offs. Fix the return-code problem at the rail

Gruv adds format validation, beneficiary verification, and smart retries to the payout run so the failures this tool surfaced stop re-landing next cycle.

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