Seller onboarding gate
W-9, identity, and payout method cleared before a seller enters the run.
Marketplaces
4,000 sellers across 12 countries. One batch.
Your Etsy-style sellers earned money this week. Gruv checks every W-9, splits order proceeds into seller shares, and releases one batch your support and finance teams both read.
Seller readiness gateOrder-to-share allocationBatch proof for NetSuite
Capabilities
Everything a marketplace payout team keeps connected
Order-to-share allocation
Proceeds, platform fee, adjustments, and seller share computed per order line.
Batch release with exceptions
Ready sellers pay out. Blocked sellers surface for review. Only changed items rerun.
Per-line FX
Rate locked per payout line. Margin visible in the export.
NetSuite-ready export
Seller IDs, order refs, fees, and final states ship to your ERP in one close.
Dispute holds with context
Held payouts carry the reason, owner, and next action. Support answers in seconds.
Ops, support, and finance share one payout record from Shopify order to NetSuite close.
01
Pre-check
Readiness gate
W-9, identity, and payout method cleared before the run.
02
1 record
Order to seller share
Allocation, fees, and adjustments attached to the order.
03
Isolate
Held sellers only
Blocked sellers carry reason, owner, and next action.
04
Export
Finance close
Structured rows ship to NetSuite or your ERP of record.
How it works
From a Shopify order to a seller paid
Five steps from seller onboarding to a closed batch: onboard, allocate Shopify orders, hold cycle, net and FX, then pay and notify.
gruv.app › marketplace › sellers
marketplacesellersonboarding
18 onboardingSellers · 18 onboarding
All412Verified380Onboarding18Tax pending14
Seller · CountryReadiness
AG
ReadyAtlas Goods · DE
profile · tax · payout method
BC
ReadyBramble Co. · GB
profile · tax · payout method
CG
ReviewingCoral Goods · ES
profile · tax · payout method
DS
Tax form pendingDriftwood Studio · NO
profile · tax pending
Where it works
Marketplace models running on Gruv
Same backbone whether you sell goods, services, or capacity.
Product marketplace
Your Etsy or Amazon-style sellers get paid from order proceeds
Thousands of sellers, a returns window, and platform fees per order. One seller earned $12K this month across 400 orders. Gruv computed every share.
- Order-to-seller share computed per line
- Refunds tied back to the original transaction
- Per-seller statement your finance team audits in minutes
Marketplace ops scenario
Marketplace ops lead
We spent two days every cycle reconciling seller shares in Google Sheets. Now the batch closes itself and finance exports straight to NetSuite.
Scenario: Head of payouts - Multi-vendor commerce platform
Plays well with
Modules teams add as seller volume grows
Frequently Asked Questions
We already use Stripe Connect. Why add Gruv on top?+
Stripe moves the funds. You still build the readiness gate, order allocation, hold management, seller statements, and NetSuite export around it. Gruv owns that operating layer so your ops team stops stitching spreadsheets.
Can we start with order CSVs and wire up the API later?+
Yes. Most marketplace teams start with an order file, prove the allocation and readiness model, then switch to a live API feed once the first batch runs clean.
A seller asks "where is my money?" How fast can support answer?+
Instantly. Every payout carries its state (held, processing, failed, completed) plus the reason and owner. Support opens the seller record and reads the answer.
How does our finance team reconcile payouts against marketplace activity?+
Seller IDs, order references, allocation splits, fees, and provider references export as structured rows. Finance maps them straight into NetSuite or your ERP.
We want to launch in three new countries next quarter. What changes?+
New corridors attach to the same operating record. Validate the payout methods, currencies, and seller onboarding rules for those markets, then flip them on.
Pay your sellers. Close your books.
Start with one market and one batch. Add corridors, FX, and reporting as your seller base grows.
Many teams start with a narrow launch in weeks.