First month · August
Studio plan · SUB-318
USD 100
Paid
- Period covered
- 1 Aug–1 Sep 2026
- Invoice
- INV-318-08
- Invoice created
- 1 Aug 2026
- Charge attempted
- 1 Aug 2026 · Succeeded
Payment is confirmed on the August invoice.
Recurring billing
Know where each renewal stands
Run your billing cycle with a clear record of what the subscriber owes, which invoice covers it and whether payment has succeeded.
Discuss recurring billingFollow a monthly renewal
Studio plan · SUB-318
USD 100per month
September renewal
- Billing period
- 1 Sep–1 Oct 2026
- Invoice
- INV-318-09 · Unpaid
- Charge result
- Needs customer action
The new period has started. This invoice still needs payment.
One subscription, a new invoice each period
Your subscriber stays on the Studio plan at USD 100 per month. August is paid; September needs attention. Keep each invoice attached to the period it covers.
Renewal · September
Studio plan · SUB-318
USD 100
Unpaid
- Period covered
- 1 Sep–1 Oct 2026
- Invoice
- INV-318-09
- Invoice created
- 1 Sep 2026
- Charge attempted
- 1 Sep 2026 · Customer action needed
A new invoice exists. Collection still needs follow-up.
Why keep the period and payment dates separate?
The period says what the bill covers. The invoice creation date says when the bill was raised. The attempt date says when collection was tried. Here the invoice and first attempt share a date; a later recovery attempt still belongs to September’s invoice.
Give the failed charge a clear follow-up
A failed attempt does not explain the whole renewal. Read the reason, then check the recovery step configured for that subscription.
For September, the payment needs customer action. The configured recovery message can ask the subscriber to update their payment method. Follow the next result before telling them the invoice is paid.
What if autopay is switched off?
The cycle can create an invoice while skipping the saved-method charge. Your collection and follow-up setup determines the next action. An issued invoice alone does not confirm payment.
INV-318-09 · September
Payment needs customer action
- Still to collect
- USD 100
- Recovery action
- Ask the subscriber to update their payment method
- Support’s next check
- Review the next collection result and invoice status
August remains a separate paid invoice. September’s follow-up stays with INV-318-09.
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Frequently Asked Questions
What do we set up before the first renewal?+
Agree the plan price, billing interval, start date and any trial. Confirm the account’s collection setup, customer payment method and recovery settings before relying on saved-method charges.
Does every invoice trigger a saved-method charge?+
No. Saved-method collection requires autopay and the necessary customer and payment-method configuration. When autopay is off, the invoice can be created without that charge attempt.
Can a failed renewal be recovered?+
The configured recovery campaign can schedule follow-up and collection attempts. A payment that needs customer action may require a payment-method update; inspect the resulting status before treating the invoice as paid.
How do we choose currencies and payment methods?+
Confirm the currencies and collection methods available for your account during setup. Match the subscription price, invoice currency and saved-method collection path before starting renewals.
Make the next renewal easier to explain
Tell us how you bill subscribers and where payment follow-up gets difficult. We’ll work through the billing cycle and collection setup together.
Discuss recurring billing