Received transfer
Northstar Labs
- Invoice
- INV-1184
- Payment reference
- GRUV-0000000000000000000000001
- Amount received
- USD 1,200
- Applied to invoice
- USD 1,200
- Amount remaining
- USD 0
The invoice is covered. No further payment is due.
Customer bank transfers
Give customers the details their payment needs
Share the account holder, bank details, exact currency, amount and invoice reference. Follow the received deposit into a matched invoice or a clear review step.
Discuss receiving setupFollow a customer payment
Bank transfer · INV-1184
Invoice from Maya Rao
Amount due
USD 1,200
- Account holder
- Maya Rao
- Account number
- Ending 4821
- Currency
- USD only
- Routing number
- Ending 0021
Payment reference
GRUV-0000000000000000000000001
Send USD 1,200 using the payment reference exactly as shown.
One instruction set carries the payment
Maya shares the payment page for INV-1184 with Northstar Labs. It keeps the account holder, bank details, USD 1,200 amount and invoice reference together, so the customer knows what to send.
01
Share the payment instructions
The invoice keeps one receiving route, one currency and one reference.
02
Customer sends USD 1,200
Northstar includes GRUV-0000000000000000000000001 with the transfer.
03
Deposit updates INV-1184
The validated transfer matches the active route and the invoice moves to paid.
What makes this an exact match?
The validated deposit agrees with the active provider route, collection account, seller identity, invoice currency and normalized payment reference. The amount determines how much applies after the route is identified; the amount alone does not identify an invoice.
Matched
Keep the exception beside the money
If the customer leaves out the reference or sends only part of the original USD 1,200, the next step changes. Keep the received amount, applied amount and next action visible instead of treating every deposit as paid.
Reference missing
USD 1,200 needs review
- Applied to invoice
- USD 0
- Invoice linked
- None
The deposit stays in the review list. Check the sender evidence and intended invoice before taking another action.
Partial payment
USD 400 remains due
- Received and applied
- USD 800
- Invoice total
- USD 1,200
The same invoice stays partially paid. The customer sees the remaining amount before sending another transfer.
What if the customer sends too much?
If Northstar sends USD 1,250 instead of USD 1,200, the invoice total applies to INV-1184 and the provider holds the USD 50 excess for review. The extra amount is not treated as another invoice payment.
What if a matched payment is returned?
A returned matched payment reduces the amount applied to the invoice. If the invoice is no longer covered, it returns to sent with a payment hold so the reversal can be reviewed before another transfer is requested.
Frequently Asked Questions
Who can use this direct-bank invoice flow?+
This direct-bank invoice flow is for verified independent professionals using an approved collection route in the invoice currency. Confirm partner availability with Gruv before setup; business collection structures and customer-payer rules need their own review.
Which receiving details can I share?+
The payment page shows the partner-provided account holder and bank details with the exact invoice currency, amount due and unique payment reference. The fields shown follow the approved receiving route.
What happens when the amount changes?+
A partial transfer reduces the amount due. An excess transfer applies only to the remaining amount due and keeps the extra amount with the provider for review; a returned matched payment reduces the applied amount and puts an uncovered invoice back into review.
Start with one customer payment
Bring one invoice, the customer location and the currency you want to receive. We will confirm the available receiving route and follow-up states.
Discuss receiving setup